NorthgateArinso operates many call centers. Photo from Flickr.
In a live webcast this morning, NorthgateArinso, a British-owned Human Resources Management firm announced that it will be purchasing the HR division of US-owned Convergys (NYSE: CVG). This purchase will add 2,300 employees to NorthgateArinso's staff of 5,000. The $100 million price tag means Convergys will be getting a quick payday from NorthgateArinso. NorthgateArinso's purchase will also help Convergys' plans to refocus is business strategy on its customer-care and information management divisions.
NorthgateArinso focuses on Human Resources services
NorthgateArinso's main business is Human Resources management for a wide variety of clients. On NorthgateArinso's website, they point out that these services include recruiting, training, payroll services, and HR software. They have clients and business operations in 31 countries and service almost one-fifth of Fortune 500 international companies, including AstraZenea and Cadbury.
Convergys focuses on Customer Care services
Convergys is a much larger company than NorthgateArinso, with over 75,000 employees. Their two main businesses focus on managing customers and information. According to the Convergys website their business includes providing customer support in 35 languages for many large and small companies, include General Motors and Comcast. ... click here to read the rest of the article titled "NorthgateArinso purchases Convergys HR Management business"
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